Terms of Use

Terms of Service – Luma Cosmetics

Last updated: March 31, 2026

Welcome to Luma Cosmetics.
The terms “we”, “our”, and “us” refer to Luma Cosmetics.

Luma Cosmetics operates the website lumacosmetics-uk.com, including all information, content, features, tools, products, and services (the “Services”).

By using our Services, you agree to these Terms of Service and our Privacy Policy.

If you do not agree, you must not use our Services.

1. Eligibility & Account

By using this website, you confirm that:

  • You are at least the age of majority in your country
  • All information you provide is accurate and complete

You are responsible for maintaining the confidentiality of your account.

2. Products

We aim to display our products as accurately as possible. However:

  • Colors and appearance may vary depending on your screen
  • Results may vary depending on individual use

We reserve the right to modify or discontinue products at any time.

3. Orders

By placing an order, you agree that:

  • You are making a legitimate purchase for personal use
  • All information provided is accurate

We reserve the right to:

  • Refuse or cancel any order
  • Limit quantities per customer

An order is only confirmed once payment is successfully processed.

4. Pricing & Payments

  • Prices may change at any time without notice
  • Prices may not include taxes, duties, or shipping fees

You agree that:

  • You are authorised to use the payment method
  • You will pay all charges related to your order

5. Shipping & Delivery

  • Delivery times are estimates only and not guaranteed
  • We are not responsible for delays caused by carriers, customs, or external factors

Once the order is handed to the carrier, responsibility is transferred.

⚠️ (TRÈS IMPORTANT – version optimisée PSP)

👉 On évite les litiges avec ce wording :

We are not responsible for delays once the package is in transit. However, our support team remains available to assist you in case of any issue.

6. Returns & Refunds

Returns and refunds are governed by our Return Policy.

We reserve the right to refuse returns that do not meet our conditions.

7. Intellectual Property

All content on this website (images, text, branding, design) belongs to Luma Cosmetics and is protected by intellectual property laws.

You may not:

  • Copy
  • Reproduce
  • Distribute

without written permission.

8. Third-Party Services

We may use third-party tools (payments, analytics, marketing).

We are not responsible for their policies or services.

9. Shopify Disclaimer

Our store is powered by Shopify.

All transactions are between you and Luma Cosmetics, not Shopify.

Shopify is not responsible for any issues related to your purchases.

10. Privacy

Your data is handled according to our Privacy Policy.

11. User Feedback

By submitting reviews or content, you grant us the right to use it for:

  • Marketing
  • Advertising
  • Website content

12. Errors & Inaccuracies

We reserve the right to:

  • Correct errors
  • Update information
  • Cancel orders if needed

13. Prohibited Uses

You may not:

  • Use the site for illegal activities
  • Attempt to hack or disrupt services
  • Provide false information

Violation may result in account suspension.

14. Termination

We may suspend or terminate access at any time without notice.

15. Disclaimer

All products and services are provided:

👉 “as is” and “as available”

We do not guarantee:

  • uninterrupted service
  • error-free operation

16. Limitation of Liability

To the fullest extent permitted by law:

Luma Cosmetics is not liable for:

  • indirect damages
  • loss of profits
  • data loss

17. Indemnification

You agree to protect Luma Cosmetics from any claims resulting from:

  • misuse of the site
  • violation of these Terms

18. Governing Law

These Terms are governed by applicable laws.

19. Changes

We may update these Terms at any time.
Continued use = acceptance.

20. Contact

📧 contact@lumacosmetics-uk.com
🌐 lumacosmetics-uk.com